1. What is a Clubmore. card?
- Clubmore. is a special membership card for our customers who shop with us.
- This is our way of thanking you for choosing to shop with us.
- All you need to do is become a member and present your card after during purchase
2. What benefits do I get for being a member?
- You will be able to earn points on every purchase you make at more. outlets when you present your membership card.
- You will also receive surprise offers from us like:
- Exclusive Clubmore. offers - products at a special price only for you
- Other offers from time to time
3. How many points do I earn & how?
- Every Rs 100 worth purchase will give you 10 reward points.
- You will be able to earn points on every purchase only when you present your card prior to billing.
4. How will I know my total points?
- Points earned against your current purchase get printed on the cash memo.
- You will be able to know your total points from the cashier
- You can also check your total points by logging on to our website (www.morestore.com) and registering your Clubmore. card number.
5. How many cards can I have?
- Each person can have only one card.
6. If I forget to bring my card, how will you credit my points? Can I credit it later?
- If you forget to bring your card please quote your membership number at the time of billing and we will credit your points earned to your account.
- We will not be able to credit your points later.
7. When will I get my permanent card?
- On enrolling as a member you are immediately issued a temporary card which you can use to start earning points from the very first purchase.
- You will be eligible for a permanent card once your points balance crosses 250 points.
8. How many points are required for me to be able to redeem?
- A minimum number of 500 points is required to be eligible for redemption.
9. How can I redeem my points?
- Please visit the more. outlet near you for details on redemption
10. 1 point is equal to how many rupees?
- 1 point is equal to 5 paise.
- Minimum points required for redemption are 500. This is equal to Rs 25. Redemption is applicable on all products available on all schemes running in the store at any point of time.
11. Can I transfer my points?
- No, points cannot be transferred.
12. Can I exchange my points for cash?
- No. These points cannot be exchanged for cash.
13. How long are the points valid?
- Points are valid for 2 years from the date of earning it.
E.g. If you shopped for Rs.1000 on 20th Sept 2007 and earned 100 points it needs to be redeemed on or before end of Sept 2009
14. Can someone else use my points?
- No. transfer of points is not possible.
15. Can my family member use my card to earn & burn reward points?
- Family members can earn points by mentioning your card number prior to billing.
- However for redeeming points, primary card member will be required to be present.
16. Can I use this card across all more. outlets?
- Yes. Your card can be used to earn and redeem points across all more. outlets in your city.
17. What if i want to use the card in more. outlets in other cities?
- Currently your card can be used across more. outlets in select cities
- If you travel to another city and wish to use your card in the more. outlet there, please check with the store staff that your card is accepted at the store prior to billing
18. Can I use this card in other outlets?
- No. This Clubmore. card is valid for use only at more. outlets.
19. What if my card is lost? Will I get a free new card?
- If you lose your temporary card, you can store the membership number and quote it at the time of billing.
- We will continue crediting points in your account
- If you lose your permanent card, we will replace it but a charge of Rs 50 will be applicable
- Please contact the more. outlet near you for details.
20. Is this a credit card?
- No, this is not a credit card.
21. How can I change my address?
- You will need to inform the store manager in writing about the change required.
- You can also update your profile by logging on to our website (www.morestore.com) and registering your Clubmore. card number.